Data privacy statement

Data privacy

The International Commission for the Protection of the Danube River (ICPDR) takes the protection of your personal data very seriously. We treat your personal information confidentially and according to legal data protection regulations as well as this data privacy statement.

As a general rule, our website can be used without revealing personal information. To the extent that personal data (e.g. name, address, email address etc.) are requested on our pages, providing such information - insofar as this is possible - is voluntary.  No personal data will be forwarded to any third parties without your express consent.

Please be aware that data transfer via the Internet (e.g. during email communication) is not necessarily coded. In such cases, no seamless protection of data against access by third parties is possible.

Server-Log-Files

The International Commission for the Protection of the Danube River collects and automatically saves information that your browser transmits during your visit to our pages in so-called server log files. The following information is collected:

  • IP address of the computer emitting the request (*)
  • kind of web browser and operating system used by the client
  • information on server services used and protocol version
  • name of the downloaded file or supply page and referrer URL
  • date and time, quantity of data transmitted and status information

(*) The webserver only keeps an anonymized record of the requesting IP client address. This information is used for purposes of statistical analysis of the access to the web service.

This information is exclusively used for statistical purposes and to ensure proper operation of the services; we do not create any user profiles. No information is passed on to third parties. The ICPDR service offer does not use any techniques aimed at reproducing the access habits of individual users.

Matomo

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.

Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

Matomo is processing the following personal data:

  • Cookies
  • anonymized IP address
  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser

The processing of personal data with Matomo is based on legitimate interests. Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for. The personal data received through Matomo are not sent to any third party and hosted in Austria. We are keeping the personal data captured within Matomo for a period of 14 months.

As Matomo is processing personal data on legitimate interests, you can exercise the following rights:

  • Right of access: you can ask us at any time to access your personal data.
  • Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
  • Right to object: you can object to the tracking of your personal data by using the following opt-out feature:

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

Matomo is not doing any profiling.

Cookies

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.

Except for Cookies collected using Matomo as described in the previous section, the ICPDR only uses session cookies, which are required for the functioning of the website. This cookie does not identify you personally and is not linked to any other information we store about you. The cookie is deleted when you close your web browser.

 

SSL-encryption

For safety reasons and in order to protect the transfer of confidential information, such as your requests addressed to us as website operators, the International Commission for the Protection of the Danube River uses SSL-encryption for online form submissions. You can tell that a transmission of data has been encrypted by the change of the address in your browser from "http://" to "https://" and the padlock icon in your browser.

When SSL-encryption is activated, data you transfer to us cannot be read by third parties.

Right of access, to erasure or blocking

You are at any time entitled to free information about your stored personal data, their origin and the receivers, the purpose of their processing as well as the right to correction, blocking or deletion of your data. In this respect and concerning further questions on the issue of personal data you may at any time contact us at the address indicated in the imprint.